bJ
belinda J

1 reviews | Active since Jan 2016

11 Aug 2016, 06:53

music way to loud

<p>we ordered food to eat in. were only customers in shop. music very very loud.</p> <p>had to repeat myself 6 times when ordering. cashier and i could not hear eachother.</p> <p>when asked to put music softer she walked away came back but it was just as load.</p> <p>when our food came asked again to be put softer. they didnt.</p> <p>we coud not even talk to eachotherduring lunch, music was way to load.</p> <p>we just decided to leave, they didnt even notice us leaving almost full plates of food.</p> <p>wnt ever go there again and not recommend to anybody</p>

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Replies (1)
Steers
Steers's reply11 Aug 2016, 09:23
Official

Good day Belinda

Thank you very much for taking the time to report your experience with our paardekraal branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers Customer Care