RH
Roopa H
1 reviews | Active since Mar 2019
15 Mar 2019, 13:02
Mushroom Burger
Good Day
I am a vegetarian and love the steers original veggie patty, steers sent me the mushroom patty by mistake and I must just say that it tastes awful and very bitter, it would be great if you could remove this mushroom patty from your menu as its really not nice and is very disappointing .
The original steers veggie patty is better than all other take away veg places and many other vegetarians agree with me on this. In conclusion it would be best if you only sold the original one.
Would be great if this could be communicated to all steers branches
Regards
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Steers's replyOfficial
22 Mar 2019, 14:53Hi Roopa
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
Steers's reply22 Mar 2019, 14:53
Official
Hi Roopa
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***