Multitude of Problems

<p>This is probably the worst branch of Steers I've ever visited. Unfortunately for me, it's the only branch nearby. The problems this branch has is as follows:</p> <p>- Grossly understaffed. At all times there's a maximum of 1 person taking orders which causes customers to wait for long periods of time. This makes no sense as the desolate Fishaways next door (same manager) has 2 people taking orders. Obviously a manager problem. </p> <p>- Quality of food is terribly underwhelming - sometimes cold even, as the staff would rather make an ice-cream or milkshake instead of giving you your finished order, which has been completed for over 10 minutes. If you compare the food quality of Bergbron branch to Cresta Mall branch, it's a day and night difference. Cresta's food is fantastic. </p> <p>- The branch does deliver, but has no portable card machine. This is 2016. Who still carries around cash? </p> <p>-Staff ***********. When Steers' "Build your on burger" campaign launched, the staff struggled their @sses off to keep up. A single order would take them up to 15 minutes to enter into the POS machine, as they had no idea what they were doing. Most orders were also incorrect. Some of the staff also struggle to understand basic English. </p>