CK
Celize K

1 reviews | Active since Oct 2015

13 Oct 2015, 20:32

Mould on Bread

This is seriously the most gross thing thats happened to me. URGH Steers- Beacon Bay - Not only did it taste like mould, but the smell was even worse !!!! Couldn't vomit up that one bite i had. traumatised. aaah!<br> Just waiting to know what to do with the evidence. throw it in someones face , more photo shoots or take it to a museum. I have a photo! and the burger! and the slip. <br> <br> PS. The smell was so bad I can hardly believe someone in the kitchen would not notice.

0
Replies (1)
Steers
Steers's reply14 Oct 2015, 11:53
Official
Hello Ceekay27,

Thank you very much for taking the time to report your experience with our Eastern Cape branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care

Best regards,