Most pathetic service

If I could give no stars I would. I gave an ongoing complaint since June 2023! Every single time we purchase absolutely anything from Steers Columbine Drive-Thru it is horrible and the staff is EXTREMELY rude. I keep getting a call from the head office or customer care asking if the store has called me to resolve the issue but nothing is done. Is this how you treat your customers?? You just don't care as long as you make your money. It's 2024. I am trying to have a complaint resolves since June 2023. No way steers!!!!