tF
tanya F

1 reviews | Active since Jan 2016

24 Jan 2016, 18:17

most horrible service ever

We went to get some food at Steers Paarl lady grey, when we walked in the staff are sitting around screaming at one another, with no one behind the counter , and everything is dirty so we wait about 5 minutes for one of the staff to get up and take our order. So that done we wait another half an hour only to come home with burger buns that were old a patty that was still raw inside and chips that was spouse to be their famous chili cheese chips that has no chili cheese sauce and we paid for it.

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Replies (1)
Steers
Steers's reply27 Jan 2016, 11:00
Official
Hello tanya fourie,

Thank you very much for taking the time to report your experience with our paarl branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care