rG
rudy G

1 reviews | Active since Oct 2016

14 Jun 2017, 12:53

More than just tasteless

<p>ordered a full chicken with rolls and salad(like a normal person).</p> <p>Picked up the food,took it home.Three rolls were sealed and the other in a seperate package which looked like it had a bite mark on it.Phoned the store,looked at the tape and found out something totally different.</p> <p>The waitress was given a snack by another employee,licked her fingers and continued to wrap my bun.</p> <p>(I asked for flavour ,but not that kind).When I spoke to the manager about it ,I got an attitude and was told I was bringing some other story up rather than that of the bitten bun which clearly was not from what I saw on the tape.</p> <p>Just stay away from that place and get Nandos:)</p>

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Replies (1)
Steers
Steers's reply14 Jun 2017, 13:46
Official

Thank you very much for taking the time to report your experience with our Chatsworth branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team