TS
Tanya S

1 reviews | Active since Sept 2010

22 Dec 2016, 19:21

Months no service

<p>It's been how many months ago when I lodged a complaint about their store in Brooklyn, Koeberg Road that's ice cream machine always never works!! Was there Tuesday again and again doesn't wor**** This is the norm at this store and they come with ****ty excuses and blames total!! Start owning up to your bad management!!</p>

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Replies (1)
Steers
Steers's reply23 Dec 2016, 13:39
Official

Thank you very much for taking the time to report your experience with our Brooklyn branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team