1 reviews | Active since Feb 2017
Mold on steers wacky Wednesday burgers
I bought a wacky Wednesday burgers at steers in Delft Mall on 18 July 2018 around 1pm. I assumed everything is ok so I ate half of the first burger only to discover that all the burgers rolls were moldy. If I had the money to pay my attorney I would sue steers. All my colleagues at work are a witness to how the rolls looked. Also the one beef patty was half raw.
Hi Elroy
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Hi Elroy
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***