SN
Sthembi N
1 reviews | Active since Jul 2015
28 May 2019, 13:49
Mjojo Burger
So I went to Steers Musgrave on the 25/05/2019 to buy a Chicken Mjojo burger. I had asked them not to put a pineapple slice as I prefer it without. When I got back to the office to eat there was no lemon and herb sauce, it had Mayo but the most shocking part was it had no bacon and the chicken fillet is paper thin. (I took pictures). I'm utterly disappointed in this. I didn't get value for my money. The burger I had at Steers in Umvoti is definitely not what i got today. this really is disappointing.
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Steers's replyOfficial
10 Jun 2019, 11:15Hi Sthembi
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
Steers's reply10 Jun 2019, 11:15
Official
Hi Sthembi
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***