CK
Cortney K
1 reviews | Active since Sept 2012
25 Oct 2015, 16:00
Missing Purchase
To whom it may concern<br> <br> I hope that my message finds you well.<br> <br> Orderin ID (store): 17826<br> Orderin ID (online): ***<br> <br> I just arrived at the office and noticed that my large Fanta orange drink has not been packed into my carrier.<br> <br> As you can appreciate I would prefer a refund for the missing item instead of another site visit.<br> <br> Thank you.
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Steers's replyOfficial
27 Oct 2015, 08:48Hello Mr. Kramer ,
Thank you very much for taking the time to report your experience with our Long Street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Long Street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply27 Oct 2015, 08:48
Official
Hello Mr. Kramer ,
Thank you very much for taking the time to report your experience with our Long Street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Long Street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,