MISSING BURGER
I was travelling from jhb to cape town and our bus stopped at laingsburg steers so to purchase food. i ordered a cheese bacon and avo burger . upon getting my order you have no time to check as the bus service only gives you a 15 min to get your food , use the restroom etc.... as i got back on the bus and we drove off i opened my food bag , only to find NO CHEESE AND NO BURGER , they just gave me avo and bacon !!!!!!!!!!!
Steers Laingsburg ? how many people you doing this too huh ? yet knowing that your stop is the first and last stop to purchase a meal for the main long distance. bus services. I wasted R80 and some change on a half a meal....
PEOPLE that travel, i warn you to please check your food before your leave.
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Steers's replyOfficial
09 Jul 2018, 13:07We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,
Steers's reply09 Jul 2018, 13:07
Official
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,