1 reviews | Active since Jul 2011
Messed up order - AGAIN!
<p>When placing my order I specifically asked for a medium chips with the quarter chicken I ordered. They delivered a small. Phoned back to notify them, was told they'll phone me back. It's 21 minutes later and still no call! Last time I ordered 2x bacon Steers burgers and left out the bacon!! </p>
Thank you very much for taking the time to report your experience with our Brackenhurst branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Brackenhurst branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care