1 reviews | Active since Dec 2010
Manager Neglected Us
I was sitting with my girlfriend at Steers Wonderboom Junction. While we were busy eating our meals, the manager (Francois) came and did some rounds to check up on the customers and if everything was fine with our meals. During this time we were the only African/Black people sitting down to eat. There were also 2 occupied tables (1 with a white family and the other with 2 white gentlemen). He checked both tables for about a minute each, (while speaking to them in Afrikaans) but he neglected to check on our table as he walked right passed us while staring at us. We were truly disappointed and utterly shocked. We stood up and as we were about to leave, I asked one of the ladies in the till area what the name of their manager was, as I pointed at him. She said it was Francois
Thank you very much for taking the time to report your experience with our Wonderboom Junction, Pre. branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Thank you very much for taking the time to report your experience with our Wonderboom Junction, Pre. branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
