Management taking online tips for themselves
<p>Last night we ordered some steers online and as always we paid online and included a tip for the driver. On arrival though, the driver told us to please only pay tips in cash, as the higher ups are taking the tips for themselves. If this is the case, that is absolutely absurd and needs to be investigated. Additionally when the order arrived, we didnt even get the full meal we paid for, but that happens quite often anyways with steers....</p>
Thank you very much for taking the time to report your experience with our Chris Hani branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
Thank you very much for taking the time to report your experience with our Chris Hani branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,