sH
sunet H
1 reviews | Active since Aug 2016
31 Aug 2016, 14:14
looooooooong wait!!!!
<p>after ordering online, two wacky wednesdays from steers edenmeadows at 12:39 and now still waiting it is 14:05 i called the steers and a lady camella answered not knowing of the order or if the driver has left with food or not saying it might take another 30 min, then speaking with the manager lenard who was also not very helpfull then saying another 10 min. he phoned me back with a bad attitude saying no we wont have to pay for the food then dropped the call , well i dont mind paying we just actually want food this is take away restaurant with actual food is it not??? terrible service staff needs an attitude adjustment .</p>
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Steers's replyOfficial
01 Sept 2016, 13:21Thank you very much for taking the time to report your experience with our eadenmeadows branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply01 Sept 2016, 13:21
Official
Thank you very much for taking the time to report your experience with our eadenmeadows branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,