CB
Christopher B

1 reviews | Active since Jan 2018

03 Jan 2018, 23:03

Licking fingers

An employee where busy with ice cream after dipping the ice cream in caramel sauce she licked off her finger, after that she just took another cone without a serviette and did the same.

0
Replies (1)
Steers
Steers's reply12 Jan 2018, 12:22
Official

Thank you for bringing this to our attention, we take our health and hygiene very seriously and this won't be tolerated. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Steers Team

Customer Care Line: ***