PA
Phumi A
1 reviews | Active since Apr 2011
25 May 2015, 14:33
LEBO NEEDS TRAINING
Pathetic service at its best, my baby and I got to Menlyn mall, there was stage 2 load shedding and most of the shops I wanted to go to were closed.Steers was one of food outlets that had back up lights and got to order from the lady called LEBO, I ordered the KINGS STEERS burger special and she rudely said the is no electricity so u will get the burger only. I though I didn't hear her will I said excuse me, she said \jah no electricity so no chips
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Steers's replyOfficial
26 May 2015, 11:47Hello adekenny,
Thank you very much for taking the time to report your experience with our Menlyn branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Menlyn branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply26 May 2015, 11:47
Official
Hello adekenny,
Thank you very much for taking the time to report your experience with our Menlyn branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Menlyn branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,