1 reviews | Active since Mar 2017
LATE & INCOMPLETE DELIVERY
<p>How long is a delivery supposed to take? I ordered from Menlo Park Steers today, 31 March at 12:22. My food arrived at 13:35. I ordered a Bacon and Cheese burger combo with extra egg. There was not cheese on the burger and no chips in sight. I also ordered a large cheesy chips with Jalapeno's. The chips were a medium size with no cheese sause. How do you deliver 1hour and ten minutes after the order was placed and is then also incorrect. This is now the second time in three weeks that i have placed orders with Steers and not receiving what i ordered. The previous order was placed on 15 March at Monument Park Steers</p>
Thank you very much for taking the time to report your experience with our Menlo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Menlo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.