RM
Ramatu M
1 reviews | Active since Jul 2014
23 Sept 2017, 21:39
Late delivery
An hour later I still havent recieved my order. After 5 attempts i finally get through to the store and am told i have to give them the order again and wait for them to prepare it. ???
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Steers's replyOfficial
28 Sept 2017, 12:11Thank you very much for taking the time to report your experience with our Wonderpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
Steers's reply28 Sept 2017, 12:11
Official
Thank you very much for taking the time to report your experience with our Wonderpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,