1 reviews | Active since Jan 2017

01 Mar 2017, 14:15

Late Delivery

<p>I placed an order for 5 Wacky Wednesday at 12:30, it's now 14:00 still nothing. Not even a courtesy call to let me know that my order is running late. I mean it's 2 blocks of buildings away yet it takes 1 hour 30 minutes to get here. Talk about BAD SERVICE!</p>

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Replies (1)
Steers
Steers's reply02 Mar 2017, 16:45
Official

Thank you very much for taking the time to report your experience with our Braamfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team.