Late Delivery!

Placed an order with @SteersSA Heidelberg branch and fishaways. They didn't even confirm payment method, delivery time confirmed to be be within an hour, they rock up 1 HR 30 minutes later, I had already decided to just go buy bread at the nearby garage just because I couldn't wait for another hour. I felt guilty of sending them back but, it's not first time this happened. Either they rock up late or never. No courtesy call even. Ke fede!