1 reviews | Active since Apr 2015
Late and cold food
<p>I did an online order on the 31st of May 2017 at 18:57,i received an sms to confirm my order at 18:59! At 19:48 i phoned to find out why it was taking so long and they told me my order is on its way, i only received my food at 20:26,everything was cold and did not enjoy it at all!</p>
Thank you very much for taking the time to report your experience with our Vaal mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Vaal mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.