Late and cold delivery
<p>I ordered online at 11:13AM and the food only arrived an hour later, of course also ice cold.</p>
Thank you very much for taking the time to report your experience with our Fountainbleau branch.Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: 0860 Steers (225587)
Best regards,
Thank you very much for taking the time to report your experience with our Fountainbleau branch.Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: 0860 Steers (225587)
Best regards,
Thank you to the management. They phoned the next day to apoligise and sent us the whole meal again free of charge. Delivery took just 15 minutes and the food was hot and very nice. Thank you so much!
Thank you to the management. They phoned the next day to apoligise and sent us the whole meal again free of charge. Delivery took just 15 minutes and the food was hot and very nice. Thank you so much!