1 reviews | Active since Oct 2016

26 Oct 2016, 10:21

lack of service

<p>they do not put in sauces in the packet of take-outs or their seasoning salt in chips any more... unpresentable packaging. no one to assist with providing orders, one person has to be cashier and order giver. slow service for a reputable franchise</p>

0
Replies (2)
Steers
Steers's reply26 Oct 2016, 17:35
Official

Thank you very much for taking the time to report your experience with our Sandton branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers Customer Care

's update27 Oct 2016, 08:31
Reviewer Update

thanks for the response, i shall comment if service improved.