SM
Siphesihle M

1 reviews | Active since Oct 2014

30 May 2015, 19:09

Lack of respect

Ordered a take away meal with a salad, there were no dressing sashays. I asked for alternative for dressing I was blatantly tool that wouldn't happen. I fail to understand how I pay for a full meal, get bad attitude and not what I paid for!!!!!

0
Replies (1)
Steers
Steers's reply01 Jun 2015, 10:26
Official
Hello MsMalinga,

Thank you very much for taking the time to report your experience with our Durban branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care