DE
Donnalee E
1 reviews | Active since Jan 2012
02 Apr 2015, 20:33
Lack of concern
Stopped at Steers Ultra city Klerksdorp ordered hamburgers and chicken salad, the hamburgers looked nothing like the menu, chips looked and tasted old burgers shocking quality, sent famous brands an email had a reply from Charmaine Mapping that they will look into the matter and get back to me , that was at the beginning of January, still waiting.<br> <br> Will never buy another Steers burger and clearly poor quality food is what they specialise in now ,there is no customer service .
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Steers's replyOfficial
04 Apr 2015, 11:49Hello culdesacqueen,
Thank you very much for taking the time to report your experience with our Steers - shell ultra city branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Steers - shell ultra city branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply04 Apr 2015, 11:49
Official
Hello culdesacqueen,
Thank you very much for taking the time to report your experience with our Steers - shell ultra city branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Steers - shell ultra city branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care