1 reviews | Active since Nov 2016

02 Nov 2016, 17:58

Kitchen Staff Not Wearing Gloves

<p>Vaal Mall Steers</p> <p>1. Both kinthen staff had no gloves on while preparing food, and this was visible to all the customers. I am utterly disgusted. At 17:50 I called the Manager Cindy and requested for her staff to wear gloves, since my meal was not ready yet.</p> <p>2. 17:36 order time, collection time 17:57...</p> <p> </p> <p>I am displeased with steers</p>

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Replies (1)
Steers
Steers's reply07 Nov 2016, 11:43
Official

Thank you very much for taking the time to report your experience with our Vaalmall branch . Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers

Customer Care