*** Service & Food
I am honestly appalled at the food I ordered today. I received the wrong order first of all, second of all I do not justify paying R25.90 for Medium Cheesy Chips - which has barely any cheese sauce on what-so-ever. I basically ordered a plain chips with a squirt of cheese sauce on the side if you ask me.
Second of all - I receive a chicken burger with relish (wrong food, not what i ordered) and my chicken patty was no bigger that of 2 of R5 coins - half the size of the patty on the other burger I ordered.
As a regular client who orders from you on a weekly basis i am not impressed. Steers prices are not of the cheapest to say the least, however I do not mind paying your prices, but I DO EXPECT to receive the quality I am used to.
This is not acceptable in the slightest, I will be sure that that our entire Staff Pannel at Renault hear of this and do not make of your food services any further.
Last but not least, your Vereeniging and Three Rivers Shop is not at all far from us, yet our food arrives stone cold? As a company that orders from you on a weekly if not DAILY basis, with more than 50 employees, you can be assured that word will be put out there and ENCOURAGED, that they no longer make use of your Food Services.
Nice one Steers. Not a whacky wednesday in the least. Get your **** together. A hungry and then unsatisfied client is not how I intended to start my day.
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***