Just awful
<p>I made an online order where the minimum is R50, my order came to R56,80. The order was made at 11:30. So I called around 12:15 to find out and they said my order was rejected I didn't get a call or message to say it was. I haven't got my money back. The owner doesn't feel he has to answer his phone. When I get through I get spoken to like a dog</p>
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Steers's replyOfficial
01 Oct 2016, 09:33Thank you very much for taking the time to report your experience with our Honey Dew Ridge branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: 0860 Steers (225587)
Best regards,
Steers's reply01 Oct 2016, 09:33
Official
Thank you very much for taking the time to report your experience with our Honey Dew Ridge branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: 0860 Steers (225587)
Best regards,