LM
Lala M
1 reviews | Active since Jul 2015
19 Jul 2017, 18:53
Incorrect order
<p>I ordered a chicken salad on the steers website and I only received a plain salad from Fishaways as if I didn't pay for what I ordered. I then called steers and they told me they'll call back but here I am still waiting for feedback while I'm so hungry. </p>
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Steers's replyOfficial
11 Sept 2017, 14:32Thank you very much for taking the time to report your experience with our Woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
Steers's reply11 Sept 2017, 14:32
Official
Thank you very much for taking the time to report your experience with our Woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,