LR
Leo'Lee Radebe
1 reviews | Active since Mar 2018
19 Feb 2019, 15:06
*********** steers system
I just ordered my King Steer burger at STEERS online through choosing Chris Hani Crossing Vosloorus, I call and request per instructions of my order and the lady online says my order will be there on time per request as they normally take 40min to 50 min but that never was an issue.What gets me ANGRY AND FURIOUS NOW ! My order is delivered Yes thank you but only without my drink as I call the store they say it is not on their store order they got in store HOW HOW HOW !!!!! Invo#669945 My online Ref# ********** 0
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Replies (2)
Steers's replyOfficial
09 Mar 2019, 14:04Hi Leo'Lee
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
Best regards,
Steers's reply09 Mar 2019, 14:04
Official
Hi Leo'Lee
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
Best regards,
LR
Leo'Lee Radebe's updateReviewer Update
12 Mar 2019, 10:43I haven't received any call from your area manager anyhow Im hoping this will be resolve with a free meal voucher
LR
Leo'Lee Radebe's update12 Mar 2019, 10:43
Reviewer Update
I haven't received any call from your area manager anyhow Im hoping this will be resolve with a free meal voucher