AN
Arthur N
1 reviews | Active since May 2010
15 Jul 2015, 18:39
Inability to read order properly
I placed a fairly large order (number 210) on Wednesday evening around 6 which included a comment on the slip for no tomato, no onions & no dills for 2 of the burgers. What a surprise to find at home that the kitchen had conveniently excluded the cheese on those 2 burgers. Either the staff cannot read properly or there is no quality control.
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Steers's replyOfficial
17 Jul 2015, 08:35Hello clm,
Thank you very much for taking the time to report your experience with our Jeffrey Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Jeffrey Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply17 Jul 2015, 08:35
Official
Hello clm,
Thank you very much for taking the time to report your experience with our Jeffrey Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Jeffrey Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care