I’m furious!!

Good day Steers. I’m really fuming at the service that I received from your call center/ order center. I cannot believe anyone could ever insult me that and end up cursing me. I called to place an order since I couldn’t do that on the app. And trust me I lost my appetite. I called Acornhoek Malls call center and the lady that assisted me was so rude that she ended up transferring me to another consultant (without my knowledge)that insulted me even more because she did not care what I had to say and she was speaking to another lady in a language I didn’t understand. She further gave the phone to another lady who then didn’t even care to hear my query but what she felt and thought of me. I’m a regular Steers/ Debonairs customer and I feel the ladies at call center have an attitude towards me now because I demand good customer care... in all of this I was left on the line alone while they discussed about me on the background, only after a few minutes they dropped the line. I called back again and they kept transferring my call around, literally no one was answering and the last transfer hung up the call. I called for the third time and my call was dropped. I changed the number I used to make my initial call and the line was answered, I demanded that the lady who answered my call tell me her name and I think she realizes that it was me and she hung up. All I ask is that you retrieve the call record listen to it and get back to me. My number is *** email address ***. Date of call 19/01/2020 times: 1st call 11:13, second call 11:22 third call 11:23. Please let me know if this is how you train your staff to treat us, if yes then this is the last order I’ll ever make at Steers/Debonairs. I am now writing to you while at the restaurant to buy the same meal I called to order. Please get back to me, I’m totally furious, I told the lady that assisted me at the store my incident and she thinks it’s uncalled for. I want to hear what Steers thinks. I’ll post my story on every platform I know until I get attention. I need answers to the service I received. I’m furious!!!