1 reviews | Active since Jul 2015
I WAS NOW TWICE DISSAPOINTED IN LESS THAN A MONTH
Hi Guys,<br> <br> last week Sunday, we decided to get fast food for dinner. And as I have a 3 year old, we picked a place that will give a toy with their meal, so we picked Steers. As I placed our order, my daughter asked if she can have her toy, so the lady taking our order said, sorry no more toys, you get a juice with the kiddies meal. as I was trying to explain to my daughter that she wont be getting a toy, the lady then said, but I can buy one for R18.and I know they were not out of stock, because she lifted the container with toys when she said I could purchase it. this is weird, as on their website, the brat pack is still advertised with a fun toy. my daughter was very upset, as she always looks forward to her toy. nways. I just left it at that. Another incident at the same Steers, my colleague offered to go to steers, so we all placed our orders with her, and she went and got our meals. I ordered my usual Bacon and Avo burger combo.<br> when she got back I was very excited for my burger, but when I opened my box, which had a sticker on saying Bacon and Avo, I was very surprised when there was no bacon on my burger.i am very disappointed, as steers has always been a favourite.
Thank you very much for taking the time to report your experience with our BLUFF branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our BLUFF branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
