I feel that nothing was done

I laid a complaint last week about my incident with the manager NOMATHAMI at the Grahamstown Steers in Highstreet. Yes the other manager Russell called me to say that he was going to address the issue and will call me back with feedback. I am still waiting for feedback from him cause its been a week. In the meantime i called him SEVERAL TIMES...with numorous sms's... But still no response. I feel like a beggar now because I asked him for the Order in question,since there was nothing wrong with the food,to be given to me for free or with a discount? But he never responded to me in that regard. <br> <br> He handle all well,but its very hard to get hold of him. I called the shop a few times too,but they say he is in Cape Town. I spoke to Nomathami aswell but according to her Russell didn't give feedback to her to give to me. <br> <br> I don't want anything anymore because I feel like a beggar asking for bread. I'll just chose another franchise instead.<br> <br> Thnx.<br> Angie