1 reviews | Active since Feb 2013
i am very disaapointed and very angry
I called and place my order and to my surprise the lady place wrong soft drinks to my order and my lunch was incorrect and I asked the driver about my soft drink and he said that he will come back and delivery the correct drinks...mind you I am pregnant and I want to eat and I want my soft drink to go with the chicken burger and chips..i am still waiting so I called the counter to find out why my order is not coming back and the lady said to me she does not know where the driver is and I will have to wait another hour. I went to lunch at 12 and now it is 14:19 and still no soft drink for me. I am very disappointed really now being pregnant I need to call and beg for my food I paid fully for.<br> <br> Inv type delivery<br> Inv # 432146<br> Date 12 may 2015<br> Time 12:06<br> Cashier : Mbatha Nokukhanyi<br>
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team