1 reviews | Active since May 2016
I am a Hindu and Steers Westville gave me a beef burger
<p>I ordered a mutton burger at Steers Westvile, they gave me a beef burger instead.</p> <p>I had a bite before and then realised the mistake.</p> <p>As a Hindu who chooses not to eat beef for religous reasons, I am beyond horrifed.</p> <p>The management was apologetic and understood how big of an error it was and while I appreciate that, never will I go back.</p> <p> </p> <p>If you are Hindu and order a mutton burger from them I advise you to double check.</p>
Thank you very much for taking the time to report your experience with our Westville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Westville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.