HOT CHOCOLATE TASTED LIKE HOT WATER

Hi<br> <br> On Monday the 10th of August 2015 I bought a Hot Chocolate for my wife at Steers Sibaya. Upon having the first sip my Wife indicated that it was rather weak. Further inspection revealed that it was just water with the Hot chocolate powder. <br> <br> Only just over half of the Cup contained the Hot Chocolate as well<br> <br> When we reported this to Steers attending manager on Site he indicated that it was dispensed from the Chaywa machine and the machine was working fine.<br> <br> We showed him the beverage and indicated that we have purchased from other Chaywa machines and we had no issues with the taste.<br> <br> It was rather disappointing as it seemed clear that Machine was not working properly or programmed incorrectly. It was also quite visible that the Hot chocolate in the Cup was not of a consumable standard.<br> <br> We returned the beverage to Steers and was not reimbursed.