HORRIBLE SERVICE, WRONG ORDER AND LATE !!!!!!!!!!!!!!!!!!!!!!!!!!!
<p>AT 11:50 AM THIS MORNING I ORDERED A WACKY WEDNESDAY AND A CHICKEN SALAD. I PLACED THE ORDER ONLINE FOR IMMEDIATE DELIVERY, BUT THE DRIVER ONLY PITCHED UP AT 13:30 WITHOUT THE CHICKEN SALAD. HE SAID THE MANAGER APPARENTLY TRIED TO CALL BECAUSE THERE WAS NO GREEK SALAD, I WAS CONFUSED BECAUSE MY ORDER SAID SPECIFICALLY CHICKEN SALAD, AND TO TOP IT ALL OFF THE BURGERS WAS POORLY PREPARED. ONE BURGER HAD NO SAUCE, LETTUCE AND TOMOTO.</p>
Thank you very much for taking the time to report your experience with our Pan Africa branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Pan Africa branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.