1 reviews | Active since Sept 2016
HORRIBLE SERVICE - STEERS
<p>So today at 13:20pm I place an order online..... I pay online and choose the "deliver as soon as possible" delivery option.... Guess what.... its 15:23pm and NO ORDER! I paid online with my credit card.... So quick to deduct the money and yet so damn slow to deliver! GET YOUR DAMN ACT STRAIGHT! I have called the store numerous times with no damn answer. I have eventually called the call centre and layed a formal complaint! I know my R112 order might be a drop in the ocean for you guys but CUSTOMER SERVICE GOES A LONG WAY!</p>
Thank you very much for taking the time to report your experience with our Long Street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our Long Street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team