1 reviews | Active since Dec 2016
Horrible service at Total Stikland Steers
<p>After a night out with friends we decided to stop at Total Stikland Steers for some food. My friend ordered meduim cheesy fries which the cashier, Pretty, eventually found on the ordering board. Then my friend asked for extra bacon bits and onion, Pretty didn't even know you could take extras with the cheesy fries. She proceeded to ring up extra bacon for a large cheesy fries instead of meduim cheesy fries and no matter how we tried to explain she did not comprehend that she owed my friend R3.30 bacause of her mistake. Then my other friend came and ordered ONE burger combo, but for some reason Pretty thought he needed TWO burgers and chips with a cooldrink and she didn't even ask him what cooldrink he wanted. Really disappointed in the service</p>
Thank you very much for taking the time to report your experience with our (Stikland ) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our (Stikland ) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team