1 reviews | Active since Jun 2017
Horrible service at Steers, Goldman
<p>I called through to place an order for delivery around 18:00, and they advised me that the order will be delivered within an hour, after an hour I called to check on My order, they still advise that it's on the way and that time is 19:30. At 20:00 I called again and they advise that they don't find my order and their call center is closed and the don't know where the order is. I spoke to Raymod the manager and he said he can't help, since the drivers have knocked off. I just wasted my time waiting for nothing. Fix your call center, cause it's useless.</p>
Thank you very much for taking the time to report your experience with our Goldman branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Goldman branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.