1 reviews | Active since Sept 2015
Horrible service and mouldy bun
<p>Firstly Steers has spicy chips on the menu but staff member had no idea what i was talking about when i placed my order. 2nd issue: half my order was completed, had to send chips back as there was no spicy sauce on the chips (got home and only one chips was spicy after paying for two) also had to ask where the coldrinks are (once again staff were confused. I saved the best for last the one burger was moulded!!!!! STEERS IS WELCOME TO FETCH THEIR BURGER I AM NOT WASTING MY TIME DRIVING BACK. I am happy to share more photos. Steers is the only fast food i was willing to eat but seems they have lost their uniqueness in regards to good food and service</p>
Thank you very much for taking the time to report your experience with our Okavango branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Okavango branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
CONTACT YOU DIRECTLY??????!!!!! I HAD NO RESPONSE FROM BRANCH/AREA MANAGER. I logged an email to 'your customer care' (not sure steers if famous brands should use words they don't understand. I called today and really i got a reply of 'NO CALL HAS BEEN LOGGED'. do you know how steers moulded bun looks after a week. I assume my complaint doesnt matter, i think comments on a week old steers bun could be interesting
CONTACT YOU DIRECTLY??????!!!!! I HAD NO RESPONSE FROM BRANCH/AREA MANAGER. I logged an email to 'your customer care' (not sure steers if famous brands should use words they don't understand. I called today and really i got a reply of 'NO CALL HAS BEEN LOGGED'. do you know how steers moulded bun looks after a week. I assume my complaint doesnt matter, i think comments on a week old steers bun could be interesting