Horrible service
<p>I went to steers with my husband on a Wednesday to buy wecky Wednesday burgers. we placed our order and came back toget the order and it wasn't done. I excised patience and waited for an additional 30 minutes and it still wasn't done. I asked the lady to check again for me. She just took someone else's order and gave me. I then asked her if what I had requested had been done. She said no. 45 minutes later was when she told the guys at the back to prepare my order. I then said I wasn't gonna wait anymore as I had waited almost an hour and I cancelled my order. the audacity of the manager, Arthur when I asked him to cancelthe order he said no my order has been prepared. when I told what had tapped he tried to shield his staff. I'm so dissapoited at their service as the store wasn't even that busy. they kept in calling other numbers behind mine and skipped mine while I was standing right there. never & never again will go to steers south gate.</p>
Thank you very much for taking the time to report your experience with our (Southgate mall ) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers team
Thank you very much for taking the time to report your experience with our (Southgate mall ) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers team
