1 reviews | Active since Feb 2014
Horrible service
<p>I ordered food with Steers in Hilfox at 12:28 and was advised that my food would be delivered within 30 minutes and 35 minutes at the latest. Needless to say I am still waiting for the food and I called and spoke to a manager by the name of Brenda Mncube who confirmed to me that my food had not even been prepared because there were no drivers.</p> <p> </p> <p>Why was a promise made if they knew they wouldn't be able to keep it? </p> <p> </p> <p>This is highly unacceptable.</p>
Thank you very much for taking the time to report your experience with our Hillfox branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Hillfox branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care