1 reviews | Active since May 2016
Horrible service
<p>Went to Steers at Mall of Africa today at 12:30, ordered a King Steer Burger Combo and Hero Steak, the waitress "Nonhlanhla Ndlovu"to me the order would take 12 minutes maximum and I said ok then waited. 15 minutes later my order was still not out and I had to go to the counter a couple of times before I got my order. 30 minutes late the order was out and I left. When I tried having my meal, I found a wrong burger and sadly I could not go back as I was in the office.</p>
Thank you very much for taking the time to report your experience with our Mall of Africa branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Mall of Africa branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care