TE
Tiaan E
1 reviews | Active since Sept 2012
08 Feb 2016, 13:02
horrible service
so this follows on my other complaint . <br> <br> well since not receiving a phone call from anyone whatsoever , i assume the manager from this particular steers is still on leave . or just dont care really .<br> i will go with the latter . i will certainly not stay quiet any longer . you charge a arm and a leg for a meal that is needless to say ok . however wont support your customer base's concerns or complaints . im sure there are loads more people that wont even bother writing a complaint, because evidently there are no REAL responses or action .<br> <br> <br>
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Steers's replyOfficial
10 Feb 2016, 13:10Hello Monster88,
Thank you very much for taking the time to report your experience with our reds mall steers branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our reds mall steers branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply10 Feb 2016, 13:10
Official
Hello Monster88,
Thank you very much for taking the time to report your experience with our reds mall steers branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our reds mall steers branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care