LM
Lynette M

1 reviews | Active since Jul 2018

01 Jun 2019, 14:17

Horrible food.

Just went to steers in Tokai but what bad service... i ordered the sweet stix 3 of them as its my favourite to order lately but what a disgrace. It was burned dark dark brown and when i told te manager this is not the way it must look like she said it is. But when the lady took it out of the oil i saw how they looked at each other knowing it was not right. But still they gave it to me. Horrible taste. I took picture of it.

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Replies (1)
Steers
Steers's reply10 Jun 2019, 11:23
Official
Hi Lynette
 We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. 

Kind Regards, 

The Steers Team Customer Care Line: ***