mG
marlene G
1 reviews | Active since Jul 2010
22 Feb 2016, 20:36
horrible burgers
Last night, Sunday eve, we ordered Steers from Plattekloof Centre...now..the last two weekends we attempted were unsuccessful as no one ever answered the phones, but we though we ll try again. I ordered two Cheese burgers, 2 medium chips and two medium chocolate milkshakes... we got two horrible saucy buns with no cheese..so saucy you couldn't taste a thing and no milkshakes. instead a coke and a fanta orange... all for the bargain price of R121... when I called the manager said that they didnt have any caps for the milkshake orders. did they not plan??<br> <br> anyway for R121 that was pretty gross. Chips was ok, burger and pink sauce sauce was horrible and fanta is fanta....
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Steers's replyOfficial
23 Feb 2016, 12:58Hello fedup123,
Thank you very much for taking the time to report your experience with our Plattekloof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Plattekloof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply23 Feb 2016, 12:58
Official
Hello fedup123,
Thank you very much for taking the time to report your experience with our Plattekloof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Plattekloof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care